Suolo Privacy Policy

1. Overview

Suolo is a plant care app designed to help users track their plants, manage reminders, identify plants from photos, and access optional premium features. This Privacy Policy explains what information Suolo may collect, how that information may be used, and the choices available to users.

2. Information Suolo may collect

Depending on how the app is used, Suolo may collect or process:

• Plant collection information, such as plant names, care details, notes, watering cadence, and reminder settings.
• Basic app usage and diagnostic information, such as feature usage, general performance data, and crash-related logs.
• Subscription and purchase status information provided through Apple for users who subscribe to Suolo Pro.
• Optional photos uploaded by users for plant identification.
• Reminder-related data needed to schedule and manage local notifications.
• Information shared when a user contacts support, such as an email address and the contents of the support request.

3. How information may be used

Suolo may use information to:

• Operate plant tracking, reminders, and identification features.
• Provide access to premium subscription features.
• Improve app performance, reliability, and product decisions.
• Respond to support requests and privacy-related questions.
• Maintain basic security and prevent misuse of the service.

4. Plant identification photos

If a user chooses to upload a photo for plant identification, that image may be sent to a processing service or model provider to return an identification result. Users are not required to use this feature. Photos submitted for identification should only be used as needed to provide the result and improve the feature, subject to the final operational setup chosen by Suolo.

5. Reminders and local notifications

Suolo may store reminder-related information, such as reminder timing and plant care schedules, so the app can show upcoming tasks and deliver local notifications on the device. Notification permissions are controlled through Apple’s iOS settings.

6. Subscriptions and payments

Suolo Pro subscriptions are handled through Apple’s in-app purchase system. Suolo does not receive or store full payment card details. Apple provides purchase, renewal, and entitlement information needed to confirm access to subscription features.

7. Data storage and sharing

Plant collection data and reminders may be stored on the user’s device. If Suolo later introduces cloud sync or hosted account services, this policy should be updated before those features are launched.

Suolo may share limited information with service providers that support app hosting, analytics, diagnostics, customer support, or plant identification. Information should only be shared to the extent reasonably necessary to run the service.

8. Data retention

Information may be retained for as long as needed to operate the app, maintain subscription access, fulfill support requests, resolve disputes, or meet legal obligations. The exact retention period should be finalized based on the services used at launch.

9. User choices

Users can generally choose to:

• Decline to upload photos for identification.
• Disable notifications in iOS settings.
• Manage or cancel subscriptions through their Apple account.
• Request help or ask privacy-related questions using the contact details below.

10. Children’s privacy

Suolo is not intended for children under 13 without parental involvement. If you believe a child has provided personal information inappropriately, contact Suolo so the matter can be reviewed.

11. Contact information

Privacy questions and support requests can be sent to [privacy email] or [support email].

Company details placeholder: [Legal Company Name], [Mailing Address].

12. Policy updates

This Privacy Policy may be updated from time to time as Suolo changes. When updates are made, the effective date above should be revised.